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Insights

News & insights.

Customer stories, company news, research and practical guidance for accounting firms across Australia and New Zealand.

Latest from Zato

Gilligan Rowe + Associates
Customer story

How GRA added 10 percentage points to firm-wide margin in less than six months using Zato

Gilligan Rowe & Associates

More than 1,400 compliance jobs processed through Zato since May 2026, with quality control and partner sign-off retained in New Zealand, and an approximately 10 percentage-point improvement in firm-wide margin demonstrated within the first six months.

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Research

Agentic orchestration for ANZ professional services.

A dual-zone architecture for deploying autonomous sub-agents and governed decision agents across regulated workflows in New Zealand and Australia. Trust, guardrails and progressive autonomy in accounting, tax, audit and compliance advisory.

  • 33 pages
  • Q2 2026 edition
  • Version 2.1 public